Strategic Go-To-Market Blog | Six & Flow

The Best Donor Management Software for Nonprofits: Why HubSpot Stands Out

Written by Pamela | 04 June 2025

Selecting the right donor management software can be overwhelming for non-profit organisations. With multiple options available, it's crucial to identify tools that effectively address your unique challenges while enhancing donor engagement. In this blog, we'll explore the key features of an effective donor management software, spotlighting HubSpot’s tailored solutions for nonprofits. Through our experiences with organisations like the Canadian Red Cross, we’ll share practical insights on how HubSpot for Nonprofits can transform donor management strategies.

 

Key Features to Look for in the Best Donor Management Software

Contact and Donor Data Management

A solid donor management tool should make handling donor data simple. Look for systems that let you easily store, sort, and access your key information. HubSpot excels in this area by centralising donor information, interactions, and preferences in one user-friendly platform. This simplification eliminates the need for spreadsheets, allowing you to keep your records straight and tailor your communication, ensuring every donor has a personalised experience.

Recurring Donation Tracking and Reminders

Tracking recurring donations is key. You want a software that automates reminders for your donors and manages their subscriptions effortlessly. HubSpot's automation features help maintain steady cash flow and keep your donors engaged without a second thought, allowing you to focus on your mission rather than manual tracking. It also enables you to work on creating a better donor experience for those donors who have built loyalty with your organisation.

Real-Time Reporting and Analytics

Having access to real-time data and results increases the visibility of your fundraising efforts. With HubSpot’s customisable dashboards, you can monitor donation trends and donor behaviours. This allows you to make insightful decisions and optimise your strategies more effectively, ensuring you’re always prepared for when an appeal arises.

Scalability and Integration with Other Platforms

As your nonprofit grows, so do your tool needs. It’s crucial to choose software that scales with you and integrates seamlessly with the other platforms you use. HubSpot plays well with others, allowing you to expand your capabilities and have all your data management synchronised.

 

 

Why HubSpot Stands Out as the Leading Tool for Nonprofit Donor Management

HubSpot’s commitment to nonprofits shines through in its tailored solutions. Designed to tackle the unique challenges you face, its user-friendly features make it a great choice for organisations wanting to amp up their donor management strategies.

Features Tailored for Nonprofits

HubSpot offers a variety of features that can be adapted for nonprofits, like donation tracking, email automation and custom donor segmentation. These tools help you engage your donors more effectively throughout each stage of the donor journey.

Comprehensive CRM for Donor Engagement

HubSpot is capable of supporting your fundraising efforts by nurturing meaningful donor relationships. With capabilities that let you track donor interactions, qualify their engagement and personalise your outreach, you can ensure every donor feels like they matter in your community and improve their experience with your organisation.

Marketing Automation to Streamline Outreach Campaigns

HubSpot’s marketing automation tools can be a game-changer for nonprofits. From email A/B testing simplified, drag-and-drop templates for your marketing assets and subscription preference pages; your outreach tasks can be done in less time and with less manual effort which allows you to focus on bigger strategies for your campaigns.

This in particular was something that really stood out to Canadian Red Cross!

Brock Potter, Senior Manager of Email Marketing, shared:

“HubSpot easily does A/B test data splits within emails, and automating thank-you emails based on donation activity has been a game-changer.”

Customisable Dashboards for Effective Fundraising Tracking

HubSpot’s custom reports and dashboards provide real-time insight into your fundraising efforts. This feature makes it simple to monitor key performance indicators, helping you adjust your strategies and hit those fundraising goals with confidence on an ongoing basis.

Integrations with Leading Fundraising Platforms

HubSpot integrates seamlessly with the tools and platforms you need for your fundraising, such as FundraiseUp, allowing you to manage all aspects of your donor interactions in one place, which simplifies your overall process and helps save you and your team a lot of time.

 

 

How the Canadian Red Cross Improved Donor Journeys

 

The Canadian Red Cross (CRC) transformed its donor experience by partnering with HubSpot and Six & Flow to unify its marketing and fundraising operations. By leveraging HubSpot’s powerful features, we tailored solutions to meet CRC’s unique needs, enhancing their donor insights and streamlining their processes.

 This integration allowed them to automate manual tasks, improve data consistency, and gain a 360-degree view of donor interactions. As a result, CRC reduced their manual workload by 120 hours annually and achieved a 31% increase in donations during their Spring Match campaign, showcasing how a modern, integrated platform can elevate donor engagement and drive fundraising success. 

As Jessica from CRC stated, “We felt like we were getting the best-in-class, modern, user-friendly experience on the online fundraising platform side, as well as in email marketing—the all-in-one marketing software that HubSpot is, you know.”

 

Closing Remarks

In a world where donor engagement is pivotal to success, choosing the right donor management software is essential. HubSpot stands out as a leading solution for non-profits, offering tailored features that streamline donor management and enhance your donors experience.

Ready to transform your donor management strategy? Discover why HubSpot is the go-to CRM for nonprofits and start achieving remarkable results today.