Every modern business needs a Customer relationship management system (CRM). A system that, when running correctly, should be the heartbeat of your organisation.
A CRM however can't do everything for your organisation, which is where integrations come in. Integrations improve the reach and scope of your CRM allowing you to unify more branches of your business and enhance your capabilities.
Although sometimes you can't get an out-of-the-box integration which is where a custom API (Application Programming Interface) comes in. An API allows you to pull and push information across systems giving you unified systems.
APIs are not simple.
Understanding the intricacies of systems you are integrating, what you need to bring across and how you are going to do it. These are difficult questions. And this is where we come in.
We work with you to understand your needs through guided workshops and consultancy sessions. We map, plan and build your API integrations, then work with you to make them work.
Six & Flow have been working with us to integrate our in house CRM with HubSpot for 8 different markets across Europe. They really helped us in what was quite a challenging project internally, as we had no real knowledge of how this could work and if it actually could be done, taking into account the complexities of our own system. Other suppliers said it was too difficult but Six & Flow took up the challenge, working with us to achieve a colossal task. They really have taken the time to understand our business needs, limitations and processes, and have been great at working with us to make this project a success. Now we have gone live and the business is so pleased with the results. The integration allows us to engage with out existing customers more easily, segment our prospects, have visibility of the where the customer is in the sales funnel, track ROI and more, enabling us to excel in our marketing efforts. The team’s attitude and knowledge are fantastic. Fiasa and Steve are always approachable, human, understanding and genuine, it is a joy to work with them. I would highly recommend working with Six & Flow and can hopefully work with them again in the future on a different project.
Working with S&F is great, they are super responsive, very clear in the communication with a steady flow (which is not that common) and definitely went the extra mile with our requirements. The team has done an amazing job by not only filling the requirements but being really proactive in finding solutions and solving issues and blockers. Looking forward to working with them again.
We’d love to learn more about what’s brought you to the Six & Flow website. If you’re interested in learning more about how we can potentially help you and your organisation, get in touch.