Grow North Podcast

LOOKING FOR GROWTH BY CHALLENGING CONVENTION (DATABOX)

In the first of our brand new Grow North interviews we interview Pete Caputa, a man with an appetite to challenge convention, the CEO of DataBox and the ‘godfather’ of the HubSpot partner program - now over a $100 million sales channel for the marketing tech giant.

Pete walks us through his personal growth journey from joining HubSpot as salesperson number 4, how he test his theory (and then the data) of using partner relationships to challenge internal thinking, his relentless pushing on the senior team to open up a new channel and his eventual success in getting his way. Effectively dramatically changing the course of HubSpot’s growth and building a network of global well supported and nurtured agencies...

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Staying true to your values through 50 years of growth (MORSON)

With our second interview of the Grow North podcast, we spent some time with Rebekah Valero-Lee the Head of Marketing for what is probably the largest recruitment firm you’ve never heard of, Morson.

With a global footprint in the recruitment industry, the 50-year-old Mancunian business has gone from a single founder to nearly a £1 billion in revenue, all while holding their core values-centric to the growth of the organisation...

Morson’s growth over the last 50 years has been nothing short of impressive and to see a business with Northern roots epitomise success while maintaining its original value is refreshing, encouraging and great growth story.

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Customer-centric in a high growth environment (DRIFT)

In our third interview of the Grow North Podcast, we catch up with the energetic, customer-centric, Bostonian, Julie Hogan, VP Customer Success at Drift.

If you work in marketing and sales and you haven’t heard of Drift, you are surely living under a rock. It’s the Boston born start-up, turned scale-up that has created its own category of marketing, a movement if you will - conversational marketing.

Drift is the toolset to enable you to humanise sales and marketing through your site. But Julie explains that a lot better than we can. To summarise their meteoric growth, in the last 12 months they’ve tippled in size, and have now raised over $100 million dollars in investment.

And, Julie, she sits at the centre of that. Drift is customer-centric and brand lead. The customer's needs and challenges sit at the core of what they do and how they work.

Julie talks us through how the customer has become the nucleus of the brand at Drift. How her experiences in services industries have fuelled the passion to deliver great service and the reason she decided to look outside of the tech space to build their team.

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Pivoting to find the 'right growth' (URBAN)

In the fourth of our growth stories, we have Jack Tang.

Jack is the CEO of the high growth tech platform Urban, connecting consumers with the alternative therapy market. Think on-demand massages.

What’s interesting about Jack’s story is how the idea was spurned, how he saw a need and a way to address it, and Urban Massage was born.

Now, rounds of funding and thousands of users later, Jack discusses how and why they pivoted the brand - not to find more growth, but to find the right growth.

Being mission focussed with core principles driving the company forward, Jack talks us through balancing the growing community with the needs of investors. With investment comes expectation but where does long term value outweigh short term gain?

This is an open and honest review of some of the challenges faced by a growing startup turned scale up. Everything from navigating the age old chicken and egg scenario of users or suppliers to being honest with yourself and not believing your own hype.

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Growing your business in a human way (INKPACT)

In the fifth of our Growth stories, we have Charlotte Pearce, CEO & founder of Inkpact. 
A company with the strap line of “be unforgettable”, Inkpact is on a mission to help businesses to be more human in their approach. We explore why that is and where the driver for that comes from.

Charlotte is passionately curious about how people work and the psychology of why they do what they do and how that now feeds into her business. Her energy and passion are palpable.
Charlotte explains why we should have a thirst to learn from others, but still allow ourselves space to cut our own thoughts as we lead our businesses. She also explains why we should be dropping the corporate BS and treating each other as humans in B2B and B2C.

This is a captivating interview with one of Forbes magazines 30 under 30’s giving real insight into her growth as a business leader and inspirational tech entrepreneur.

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Using your customers 'why' to understand the market trend - (Quiqup)

In our sixth episode of the Grow North podcast, we chat with Bassel El Koussa, the co-founder and CEO of the tech platform (and logistic provider), Quiqup.

Born in London, Quiqup enables consumers to order from any retailer and have items delivered straight to them. It's empowering consumers and retailers - as well as taking on giants like Amazon prime.

One of the first themes to come out of the conversation is Bassel's idea of facing his fears by taking control and using complete focus - he's talking about a fear of flying, but it rings through in some of his 'why' around co-founding Quiqup.

Being the master of his own destiny, authenticity and freedom (symbolised by dogs and Nerf guns in the office)are all part of the drivers in co-founding a business that has grown through multiple rounds of large scale funding...

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