Success with Talkdesk Express

Unlock the full potential of your contact centre

You've chosen Talkdesk Express to elevate your customer service, but configuring it for maximum impact can be challenging. Whether you’re setting up intelligent routing, integrating with your CRM, or designing seamless customer journeys, our certified Talkdesk consultants are here to help.

At Six & Flow, we help turn Talkdesk Express into a strategic asset for your business. Our experts assist with intuitive workspace configurations, custom Studio flows, and clean integrations with platforms like Salesforce and Zendesk. We ensure your contact center is optimized for performance from day one.

For just $500, book in 2 hours of sessions with a Talkdesk specialist who will work directly with you to streamline setup, enhance workflows, and ensure you’re leveraging every feature Talkdesk Express offers.

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AI-Powered Intelligence Platform

Talkdesk's AI captures and learns from every conversation. With built-in speech recognition and natural language processing, Talkdesk delivers insights and automates workflows across employee and customer experiences.

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How does the consultation work

Once your payment is confirmed, you’ll receive a short onboarding questionnaire designed to help us understand your business, team structure, and goals with Talkdesk Express. This ensures we tailor the session to your specific needs—whether that’s call routing, integrations, agent setup, or reporting.

Based on your responses, we’ll match you with a certified Talkdesk expert who has experience in your industry or use case. They’ll review your setup (if you’ve already started) and prepare recommendations or best practices in advance of your session.

Your 2-hour consultation will take place via video call, giving you live access to an expert who can answer your questions, walk you through features, and help you configure your system in real time. Think of it as both strategic advice and hands-on setup support—all in one streamlined session.

Benefits of Talkdesk Express

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Seamless Context

No Need to Switch

Manage all customer interactions - calls, texts, emails, live chats, and social media - within a single, intuitive platform. Talkdesk Express simplifies multichannel support, ensuring consistent and efficient customer experiences.

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AI-powered Guidance

Real-time results.

Use AI to automate routine tasks, provide 24/7 self-service options, and assist agents in real-time. This not only enhances customer satisfaction but also boosts agent productivity by reducing manual workloads.

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Powerful Insights

Make Interaction Your Intelligence

Gain visibility into every customer interaction with real-time dashboards and AI-powered analytics. Talkdesk helps you track performance, uncover trends, and make faster, data-driven decisions that improve both agent efficiency and customer experience.

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Enhanced Data Accuracy

Effortless Call Log Management

Ensure calls are logged accurately and associated with the correct contact record for a seamless handover with your system of choice.

Why Six & Flow

Choosing Six & Flow means partnering with a team that blends strategic insight with deep technical expertise to deliver scalable, results-driven solutions. As a HubSpot Elite Partner with over a decade of experience, we’ve successfully implemented and optimized technical systems for more than 500 global brands, including the University of Cambridge, Autotrader, and the Canadian Red Cross.

Our Talkdesk expertise is built on the same foundations of efficiency and scale. We help businesses unify their communication systems, leveraging AI-powered tools like Talkdesk Express to streamline customer interactions, automate routine tasks, and create seamless workflows between platforms. Whether it’s call routing, CRM integration, or agent enablement, we ensure your contact center operates as a truly intelligent and connected part of your business.