If you're a HubSpot customer, then you know how powerful the CRM platform is for managing your sales and marketing efforts. But did you know that adding Aircall to your toolkit can take your CRM experience to the next level?
What does Aircall do? Aircall is a cloud-based phone system that lets you manage your calls within HubSpot. This means that you can access all of your call data and recordings right from within HubSpot. The Aircall-HubSpot integration allows for seamless communication and collaboration between your sales and customer service teams, leading to better customer experiences and increased revenue.
The Aircall-HubSpot Integration
Seamless Communication and Collaboration
The Aircall-HubSpot integration ensures that businesses have the proper visibility into their customers, for every conversation. The connected systems sync information seamlessly, ensuring teams access the most up-to-date customer information. This means that teams can quickly and easily update customer information, creating a single source of truth for all customer interactions.
Advanced Team Training with the Aircall-HubSpot Integration
The Aircall-HubSpot integration supports team training by providing call recording, monitoring, and whispering features. These features allow managers to listen in on and evaluate team members' calls, helping to identify areas for improvement and ensuring that all team members meet company customer service standards.
Better Conversations with the Aircall-HubSpot Integration
The Aircall-HubSpot integration enables better conversations by providing context to calls. The integration offers call history, which allows teams to see all previous interactions with a customer. In addition, analytics within HubSpot reporting provide insight into call performance and patterns, helping teams to identify and target high-value customers.
The integration also includes an insights card, which provides a quick overview of call statistics, such as the number of calls, the average call duration, and the number of missed calls.
The integration also allows teams to access contact and deal information from HubSpot within the Aircall phone app, so they have the information they need to have effective conversations.
Faster Support with the Aircall-HubSpot Integration
The Aircall-HubSpot integration powers faster support by automatically creating support tickets when a call comes into the call centre. This makes it easy for teams to respond to customer inquiries and resolve issues quickly, leading to happier customers and increased customer loyalty.
Increased Lead Generation with the Aircall-HubSpot Integration
The Aircall-HubSpot integration helps businesses generate and convert more leads. The HubSpot dialer feature allows teams to make calls directly from within the platform. Aircall tags can create HubSpot workflows that trigger based on call outcomes.
Additionally, teams can use IVR numbers to create HubSpot workflows, making it easy to route calls to the right team member and quickly convert leads into customers.
The Aircall-HubSpot integration is a powerful tool that can help businesses to improve their customer experience and increase revenue. By providing seamless communication and collaboration, team training support, better conversations, faster support, and lead generation capabilities, the integration helps teams to work more effectively and efficiently, leading to happier customers and a stronger bottom line. Optimize your CRM experience with Aircall and Hubspot integration today!