Author Archives: Duncan

Recent Posts

April 22, 2019 by Duncan

Chatbots can complement your website and social media presence, conducting scripted conversations to solve common problems and spark new relationships. But how on earth should you go about scripting them?

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ChatBots Conversational marketing

April 17, 2019 by Duncan

Here at Six & Flow, we’re big fans of chatbots and conversational marketing. We’re convinced it makes a lot of sense to bring the sales and marketing process more in line with the human conversations we have every day on apps like WhatsApp and [...]

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Marketing Automation ChatBots Marketing Automation Tools Conversational marketing

March 18, 2019 by Duncan

Wondering why brands of all shapes and sizes are desperate after a conversational marketing strategy? Don't worry, we've got your back. Read on to discover the reasons behind this explosion in popularity. Business communications have never been so [...]

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Conversational marketing

August 21, 2018 by Duncan

In many ways, it’s strange how the rise of conversational and ChatBot marketing has happened at more or less the same time as the rise of voice assistants like Alexa and Siri. While both signpost a future where AI is at the centre of our digital [...]

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Inbound Marketing Voice Search ChatBots

July 19, 2018 by Duncan

One of the things I’ve been doing in my first month at Six & Flow is getting to know some of our clients in the B2B tech space. Content and inbound marketing for tech companies has been my area of focus for around five years now, so it’s been fun - [...]

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Inbound Marketing Agency

June 22, 2018 by Duncan

I've mentioned previously  how the role of an inbound strategist in an inbound marketing agency can be difficult to pin down. In retrospect, this may have sounded a tiny bit self-important, or like an effort to hide the fact I do nothing all day. [...]

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Inbound Marketing Inbound Marketing Agency

June 13, 2018 by Duncan

Hi there! My name is Duncan Fenn and, as of last week, I’m the new inbound strategist here at Six & Flow. As such, it’s been a busy few days for me finding out as much as possible about the business, about the way we work, about our clients and [...]

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Inbound Marketing Agency