Blogs
Can customer service help drive content creation?
3 minutes readIf you're going to be successful with content marketing you need to be consistent with it.
How much is poor customer service really costing you?
5 minutes readBusinesses in the UK lose roughly £37bn a year because of bad customer service, according to a repor...
What is a Net Promoter Score and how do you use it?
4 minutes readA Net Promoter Score (NPS) is a key business performance metric from 0 to 10, which can be used to p...
Our favourite features in HubSpot Service Hub
4 minutes readWe all know how useful HubSpot is for our marketing and sales.
Customer service strategy KPIs you should focus on
5 minutes readWhenever we talk about marketing and sales it doesn’t take long before we start talking about Key Pe...
Customer service tools and software you can use today
3 minutes readWouldn't it be great if you could read your customers' minds.
You can't afford not to invest in customer service
4 minutes readI can't count the amount of times I have said to myself 'I'm never using that company again, their s...
Is customer satisfaction the forgotten growth strategy?
8 minutes readEvery business talks about getting new leads. We spend months devising strategies for lead generatio...
Managing the customer experience
5 minutes readDid you know that customers would be willing to pay more for products based purely on the customer e...
Unleash the power of RevOps
Maximize revenue and sales today.
Begin experiencing faster growth by managing revenue generation cross-functionally. Download the complete guide to RevOps to learn how you can align your teams and scale revenue.
