Customer experience can feel like an absolute headache to tackle. Nobody wants to answer the phone for the umpteenth time. You especially don’t want to when you know it’s that one customer calling about something inane… like where they can’t find [...]
Sales and marketing teams are often driven solely by the numbers. We use tools and processes as a means to convert visitors to leads and leads to sales. But that detached process of forcing people through funnels, or engaging with you on your terms [...]
In our sixth episode of the Grow North podcast, we chat with Bassel El Koussa, the co-founder and CEO of the tech platform (and logistic provider), Quiqup.
In the fifth of our Growth stories, we have Charlotte Pearce, CEO & founder of Inkpact. A company with the strap line of “be unforgettable”, Inkpact is on a mission to help businesses to be more human in their approach. We explore why that is and [...]
In the fourth of our growth stories, we have Jack Tang. Jack is the CEO of the high growth tech platform Urban, connecting consumers with the alternative therapy market. Think on-demand massages.
In our third interview of the Grow North Podcast, we catchup with the energetic, customer centric, Bostonian, Julie Hogan, VP Customer Success at Drift.
It's time to bring your sales and marketing strategy into the human age. The way we communicate with each other has changed, and our expectations from communications have changed. So why would we keep approaching prospects in the same way as we [...]
Inbound marketing is the future - don't believe us? Rightly or wrongly, 'scam' and 'outbound marketing' are two words that are firmly aligned in many minds, and it's becoming seriously problematic. We've all heard a story about someone's granny [...]
What is inbound marketing, you may be asking? Well, here's the basic principle and theory.
Sales and marketing teams are often driven solely by the numbers. We use tools and processes as a means to convert visitors to leads and leads to sales. But that detached process of forcing people through funnels, or engaging with you on your terms [...]
